Contact
Version 1.0
Effective 13 October 2026
Support, service enquiries, complaints, privacy, copyright and security enquiries.
1. General enquiries and support
Email Automationflowlab.info@proton.me for app support, feature questions, access issues and professional-service enquiries.
Include the relevant feature or service and a clear description.
Do not send passwords, tokens, payment-card information or unredacted sensitive files.
2. Privacy and access to information
Use the subject “Privacy request” for personal-information enquiries or “PAIA request” for formal access to company records.
We may verify your identity and authority before disclosing information.
The Privacy Policy and Legal and Safety page explain the procedures.
3. Copyright, abuse and security
Use “Copyright report”, “Abuse report” or “Security report” as appropriate.
Include locations, dates and redacted evidence.
Ask for a secure transfer method before sharing confidential material.
4. Complaints and service proposals
For a complaint, explain what happened and the outcome you seek.
For professional work, describe your process, intended result and relevant systems.
Our services include business automation, AI automation, web application development and support, Excel troubleshooting, analytics, Zoho configuration and SharePoint design, as offered and agreed for each engagement.
An enquiry, booking request or proposal request creates no payment obligation.
Professional work requires an accepted written proposal or service agreement specifying scope, fees, payment arrangements and responsibilities.
Free self-service app access does not include separately quoted professional services.
5. Operator details
AUTOMATIONFLOWLAB (PTY) LTD, company registration number 2026/796103/07, South Africa.
Automationflowlab.info@proton.me is the published contact for the above enquiries.
Response deadlines required by law apply. No general round-the-clock support or emergency response service is promised unless separately agreed.